A. V. Baranov, “Client-Centricity of Employment Centers as a Mechanism for Building Trust in Government”, The Bulletin of the Volga Region Institute of Administration, vol. 25, no. 1, pp. 35–44, Jan. 2025, Accessed: Nov. 08, 2026. [Online]. Available: https://volga-institute.owebs.ru/article/view/18545