Gorbacheva, Svetlana V. “Classification of Citizens’ Appeals to Public Bodies: Theoretical Legal Analysis and Significance for Law Enforcement Practice”. The Bulletin of the Volga Region Institute of Administration 24, no. 1 (January 15, 2026): 95–110. Accessed November 8, 2026. https://volga-institute.owebs.ru/article/view/18612.